Business continuity

We specialise in providing business continuity solutions that ensure complete business resilience in the face of any eventuality.

We recognise that every business has different resources and a different set of priorities, so each business continuity plan and the necessary infrastructure is tailored to meet your specific needs.

By creating business resilience it leaves you free to concentrate on your core business, so in the event of a disaster, you can rest assured that your business will continue to operate effectively during all eventualities.

Our business continuity offering is made up of the following services:

Back office seats

Our state-of-the-art infrastructure includes all the services necessary for the back office operations of your business to continue to operate smoothly. Back office seats include all the basic telephony and computer infrastructure needed, such as telephones, voicemail, network points, desktop PC's and monitors. All seats include desks, chairs and easy access to available facilities and support systems.

Contact centre seats

As an established contact centre, we provide the necessary support and infrastructure to continue running all your contact centre services in the instance of a disaster. Contact centre seats include multiple telephony solutions with functionalities such as ACD, voice recording, dialler and multi-media. Included are network points, desktop PC's and monitors. All seats comprise desks, chairs and easy access to available facilities and support systems.

The following options are available for both back office and contact centre seats:

Data centre space

The safeguarding of essential data technology infrastructure is crucial for a modern business and Fusion SA offers a range of data centre space options which can be custom-built to your specific needs. Our tier 2 compliance data centre conforms to international best practice.