Current vacancies

Fusion Outsourcing is looking for an experienced and versatile Communications Specialist. This job requires a corporate writer who has a keen eye for detail, and is committed to producing accurate, quality writing. You need to understand how global corporate organisations operate and are good at maintaining co-operative relationships.

We have a fantastic opportunity for outstanding individuals to be appointed as Team Leaders within a new outbound campaign. The key purpose of this role is to lead, coach, develop, motivate and retain a team of agents, while ensuring that we offer the best service to our customers. The scope of the role requires the achievement of departmental service levels and focuses on target achievement.

An exciting opportunity has arisen within Fusion for Outbound Advisors for a UK account. The key objective of the role will be to service customer requirements effectively while maximising all cross sales opportunities and ensuring compliance with company procedures and regulatory requirements.

Shifts: Mon-Fri: 9am–10pm, Sat: 9am–8pm
NO SUNDAYS & UK BANK HOLIDAYS
The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business, while remaining committed to treating customers fairly. This is a permanent position and shift work will be required.

The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. This is a permanent position and shift work will be required.

We have a fantastic opportunity for outstanding individuals to be appointed as Team Leaders for a new account in the Travel industry. The key purpose of this role is to lead, coach, develop, motivate and retain a team of agents while ensuring that we offer the best service to our customers. The scope of the role requires the achievement of departmental service levels and focuses on target achievement.