We have made a significant investment in our facilities, infrastructure and technology to ensure that we are aligned with international best practice.

Facilities

• Purpose built, state-of-the-art facilities
• Multiple training rooms
• Boardrooms, meeting rooms and video conferencing
• Subsidised canteen, breakout areas, Internet café, car wash, wellness centre and ATM
• Secure parking bays
• Full access control (24x7x365)

Infrastructure

• Custom built, secure and flexible tier 2 data centre
• Full emergency power
• Separate and dual UPS power for data centre equipment
• Resilient data and voice connections
• Fibre and redundant data feeds

Technology

• Avaya (contact centre and back office solution)
• Presence and Vici diallers
• Presence multi-media solution
• TotalView workforce management
• Cisco VoIP network infrastructure
• Desktops and LCD monitors
• OrecX voice recording solution