|
|
Friday, 30 March 2012 10:29 |
|
Inbound call centres are the primary method of contact with existing customers for most large companies. Retailers and other consumer based service providers use inbound contact centres to provide customer care and consumer care services via telephone, email and fax.
|
|
Read more...
|
|
|
Monday, 06 February 2012 00:00 |
|
IT-Online recently reported FET institutions are well placed to positively impact the skills shortage that threatens our economy.
|
|
Read more...
|
|
Wednesday, 28 December 2011 09:17 |
|
SA's business process outsourcing (BPO) industry stands to benefit from the transfer of English-based voice operations out of India in 2012.
|
|
Read more...
|
|
Wednesday, 28 December 2011 08:41 |
|
South Africa can benefit from Europe’s economic uncertainty and become a top business process outsourcing and call centre destination.
|
|
Read more...
|
|
Sunday, 27 November 2011 11:06 |
|
BPO call centre outsourcing is one of South Africa’s leading knowledge industries.
|
|
Read more...
|
|
Monday, 31 January 2011 14:17 |
|
The call centre industry offers more employment and investment opportunities than almost any other...
|
|
Read more...
|
|
Monday, 31 January 2011 13:29 |
|
Absenteeism is one of the biggest challenges facing contact centre industry; one of three best-growth sectors in the country.
|
|
Read more...
|
|
Tuesday, 21 December 2010 14:36 |
|
South Africa has further enhanced its status as a world class BPO & O (Business Process Outsourcing & Offshoring) destination at the recent National Outsourcing Association annual conference.
|
|
Read more...
|
|
Tuesday, 21 December 2010 07:42 |
|
Some facts about Business Process Outsourcing and why it is one of the biggest employers in South Africa today.
|
|
Read more...
|
|
Wednesday, 24 November 2010 00:00 |
|
The South African government this week announced the release of offshore investor incentives
|
|
Read more...
|
|
Wednesday, 17 November 2010 10:27 |
|
South Africa is in a position to create 30 000 new jobs in the business process outsourcing sector
|
|
Read more...
|
|
|
<< Start < Prev 1 2 3 Next > End >>
|
|
Page 1 of 3 |
