IT-Online recently reported FET institutions are well placed to positively impact the skills shortage that threatens our economy.

Credible private colleges offer nationally and internationally recognised courses which can adequately prepare graduates for a career in their chosen field, such as the contact centre, or business process outsourcing industry.

Investing in call centre skills

Fusion Outsourcing, an accredited Further Education and Training College, recently received provisional accreditation for the NQF 2 and NQF 4 skill levels. This means that Fusion Outsourcing employees are now in a position to complete training programmes at Fusion that can be used as Recognition of Prior Learning credits towards a SETA-accredited and transferable qualification, recognised throughout South Africa.

Read the full story at www.it-online.co.za